Unified Communication with its voice, video, and unified messaging has become a standard means of enterprise communication.
In our day-to-day life, UC also gained an important role in replacing the traditional telephone infrastructure with the new generation systems like Skype, MS Teams, and Zoom provides by default the TLS encrypted services to sustain privacy, integrity, and security of the associated voice and video communication channels. This new avalanche of digital transformation increases the dependency on high quality and high availability for communication services. Encryption seriously hampers the visibility of these services and makes it difficult to maintain the required quality of service.

Read this application note and get a closer look at Niagara Network’s award-winning
Open Visibility Platform with its advanced and robust decryption capabilities enables the decryption of the communication channels required for maintaining high-quality services.